Privacy Policy
Last Updated: 10.2.2026
1. General Information
We take the protection of your personal data very seriously. We process your data in accordance with the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the European General Data Protection Regulation (GDPR).
Responsible Body (Controller)
BW2 Technologies AG
Ilgenstrasse 13, 8853 Lachen, Switzerland
info@bw2.com
2. Hosting (Cloudflare)
Our website is hosted on Cloudflare Pages, provided by Cloudflare, Inc. (USA).
Why we use it
To ensure security, speed, and reliability via a Content Delivery Network (CDN).
Legal Basis
GDPR Art. 6(1)(f) (Legitimate Interest) and nFADP overriding private interest.
Data Processed
- IP address
- Date/Time of access
- Browser type/version
- OS & Referrer URL
3. Data Collection
Server Log Files
Automatically collected for troubleshooting and security. Deleted automatically after retention period (usually < 30 days).
Cookies
We use technical cookies (e.g., __cf_bm) required for security.
Custom Analytics & Sales Tracking
This website uses a proprietary (self-developed) tracking script to analyze visitor behavior for marketing and sales purposes.
Data Collected:
- IP Address: To identify the network or company (B2B) originating the request.
- Session/User Cookie: To recognize repeat visitors and analyze navigation paths across multiple sessions.
- Usage Data: Pages visited, duration of stay, and interaction with content.
Purpose:
We use this data to evaluate the effectiveness of our website, identify potential B2B sales leads (Company Identification), and optimize our marketing strategies.
Legal Basis:
- For the Cookie: Consent (Art. 6(1)(a) GDPR / Art. 6(6) nFADP). The cookie is only set if you have given your explicit consent via our cookie banner. Click here to revoke your cookie consent and reset settings.
- For the IP Address: Legitimate Interest (Art. 6(1)(f) GDPR). Our legitimate interest lies in the B2B analysis of website traffic to identify potential corporate partners and customers.
Contact
Emails sent to us are stored for processing your inquiry. We do not share this data without consent.
4. Data Processing for Customers and Software Users
In addition to website visitors, we process data from our customers and registered users of our Cloud & Management Tools.
A. Contract Performance (B2B Data)
If you enter into a contract with us or register for our services, we process the following data to fulfill our contractual obligations:
- Master Data: Name of the contact person, business address, email, phone number.
- Contract Data: Service duration, booked modules, billing information.
- Communication Data: Support tickets, feature requests, and email correspondence.
Purpose: We use this data to set up your account, provide technical support, and handle billing.
Legal Basis: Performance of a Contract (Art. 6(1)(b) GDPR / Art. 31(2)(a) nFADP).
B. Product Usage Data (System Logs)
When you use our Cloud & Management Tools, our systems automatically log certain activities to ensure security and stability:
- Login Data: Timestamps of successful/failed login attempts.
- Activity Logs: Which features were used and when (e.g., "User X updated configuration Y").
- Device Data: IP address and browser version used to access the tool.
Purpose: This data is strictly used for:
- Security: Detecting unauthorized access or suspicious activity.
- Troubleshooting: Helping you resolve technical errors.
- Audit Trails: Ensuring traceability of changes within the software.
Retention: Usage logs are retained for 6 months and then automatically deleted or anonymized, unless a security incident or billing history requires longer retention.
C. Content You Upload
Any data you upload into our tools (e.g., software configurations, industry standards) remains your property. We process this data solely on your behalf as a "Processor."
- Confidentiality: We do not access your uploaded content unless explicitly requested by you for support purposes.
- Data Processing Agreement (DPA): For enterprise customers, our processing of this data is governed by a separate Data Processing Agreement (DPA) or Auftragsverarbeitungsvertrag (AVV).
5. Your Rights
Under nFADP and GDPR, you have the following rights: