CRM and ERP and Beyond

See what you can build with BW2

Whether you're modernizing a legacy product, filling a gap in your offering, or building a new business from scratch: BW2 provides a risk-free path to achieve your goals.

Customer stories

Specialized and niche solutions

BW2 is the ideal foundation for any database-driven application, far beyond just CRM and ERP. It provides a complete, secure framework including user management, document handling, and collaboration tools.

Financial News Platform

The Challenge
AWP needed to efficiently deliver real-time financial news to a diverse client base across numerous, fragmented technology channels including secure FTP, email, and web services. They required a unified system to streamline news creation and ensure their own website was always in sync, maintaining speed and accuracy in a demanding market.

The BW2 Solution
AWP implemented a custom solution from BW2, creating a centralized platform for their entire operation. This platform combines a content hub for news creation with a powerful multi-channel distribution engine. This allows journalists to write, edit, and instantly publish news across all channels, whether FTP, email, push/pull web services, or the AWP website, all powered by BW2's integrated components.

Outcome
The partnership resulted in a streamlined, efficient, and future-proof news operation. AWP can now manage content creation and distribution from a single, reliable platform, significantly improving speed and consistency. This has solidified their position as the leading financial news provider in Switzerland by enhancing their value proposition and ensuring timely, accurate information delivery to the entire financial community.

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Service Provider Platform

The Challenge
As a leading Swiss ISP, Green.ch faced the operational complexities inherent in rapid growth. Managing a diverse portfolio of internet, hosting, and digital services with multiple, potentially fragmented systems created challenges in maintaining efficiency, controlling costs, and ensuring a seamless and responsive customer experience from sales to support.

The BW2 Solution
Green.ch implemented psuite by MHM Partner, a comprehensive and unified OSS/BSS (Operations and Business Support System). This single, integrated platform centralizes all core processes, including customer relationship management (CRM), automated service ordering and provisioning, a flexible product catalog, and complex billing and invoicing.

Outcome
By consolidating its operations onto the psuite platform, Green.ch achieved significant efficiency gains and a reduction in operational complexity. The automation of the customer and service lifecycle has enabled faster service delivery, improved billing accuracy, and empowered customers with self-service capabilities, solidifying Green.ch's competitive edge and reinforcing its position as a leading service provider in Switzerland.

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Casino Compliance Platform

The Challenge
Casinos in Switzerland must adhere to strict anti-money laundering (GWG) and social concept (SOK) regulations from the Swiss Federal Gaming Board (ESBK). This is complicated by the need to manage compliance across both land-based and online gaming operations, requiring a unified system to get a holistic view of player activity and risk.

The BW2 Solution
Operators implement the industry-specific BW2 GWG/SOK solution, which is trusted by leading casinos in Switzerland's German-, French-, and Italian-speaking regions. The flexible platform provides a unified system for both terrestrial and online operations , automating compliance with features like real-time VETO ban-list checks and digital signatures for essential documents

Outcome
Casinos using the BW2 platform achieve a robust, auditable compliance framework that meets the stringent requirements of the ESBK. They gain significant operational efficiency by automating manual processes and are equipped with powerful tools for proactive player protection, ensuring a foundation for secure and responsible gaming.

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Customer stories

Standard and industry-specific business applications

With all standard features already available out-of-the-box, BW2 is the fastest and most efficient platform for creating powerful CRM and ERP solutions. Instead of earning small margins by reselling other products, our partners build their own unique solutions on BW2 and keep up to 100% of their product revenue.

Integrated Business Solution

The Challenge
For a consultant like BW2.SWISS, building a comprehensive CRM/ERP platform from the ground up to serve the Swiss SME market is an extremely high-risk, high-cost, and time-consuming endeavor.

The BW2 Solution
BW2.SWISS chose to build its business on the existing BW2 platform. This eliminated the risks and costs of development, allowing them to focus on their core expertise: consulting, implementation, and client support. For custom needs, they collaborate with BW2's project and development teams.

Outcome
This strategy enabled BW2.SWISS to become a thriving and trusted local partner. They can confidently deliver powerful, customized solutions by combining their market expertise with a robust technology platform, ensuring client success and their own.

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CRM for existing ERP

The Challenge
Logiware's clients needed a CRM system that was fully integrated with their existing ERP. Using separate systems was creating inefficiency, data silos, and a disconnected view of their customers' journey.

The BW2 Solution
Logiware used the BW2 platform to build a new CRM module. The key to their success was a clever integration that pulled data directly from their existing ERP tables, creating a single source of truth without complex data migration.

Outcome
Clients received a seamlessly integrated system, allowing them to manage all customer data from within their familiar ERP interface. This directly resulted in greater efficiency, improved customer service, and better business decisions.

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Industry Solution for Day Care

The Challenge
Kimby's rapid expansion created complex administrative challenges. Managing occupation planning, billing, and government reporting manually was inefficient and distracted from their core mission of child development.

The BW2 Solution
BW2 delivered a customized solution with special account types for children and parents and extensions for managing nursery groups and teachers. A tailored contract module automated occupation planning, billing, and government reporting.

Outcome
Kimby  streamlined operations, significantly reducing administrative tasks. This efficiency allows the Kimby team to focus on providing exceptional childcare, with a scalable system poised for future growth.

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Protect your customer base,
increase product stickiness.

Expand your market.